This service is intended for GEARWRENCH users in the US and Canada. If you are a GEARWRENCH distributor with a warranty/replacement concern please contact your Customer Service Representative.

Warranty Form
wrenches in a toolbox
GEARWRENCH® PRODUCT WARRANTY
Mechanics Hand Tools

GEARWRENCH Mechanics Hand Tools Full Lifetime Warranty

GEARWRENCH Mechanics Hand Tools are designed, engineered, and tested to withstand the toughest of jobs, but we know that life happens and if your Mechanic Hand Tool breaks you need a replacement fast. GEARWRENCH makes it simple, if your Mechanics Hand Tool fails, use the Warranty Replacement Form or contact customer service (1-800-688-8949) and we will replace it for free.

Lifetime Means Lifetime

We do not care how old your GEARWRENCH Mechanics Hand Tool is, there is no time limit on our warranty.

No Receipts Required

GEARWRENCH knows that you do not have time to save receipts. If you own a GEARWRENCH Mechanics Hand Tool, we are there to back it up with our support.

Truly a Free Replacement

You do not want to be nickeled and dimed when your Mechanics Hand Tool is broken. At GEARWRENCH, replacement tools always ship free.

 

Torque Products

GEARWRENCH Torque Products are precision tools that contain moving parts. These components are subject to normal wear through use, and service and replacement is the responsibility of the buyer. Torque Products should be routinely checked for calibration at an Authorized Service Center using GEARWRENCH repair parts.

 

GEARWRENCH Torque Products have

  • One Year Limited Warranty
  • 90-Day Calibration Guarantee

Product meeting warranty criteria will be repaired or replaced. GEARWRENCH Torque Products must be sent to a GEARWRENCH Authorized Service Center for warranty evaluation.

Torque Wrench Authorized Service Center:

Angle Repair & Calibration Service, Inc.

175 Angle Drive Beckley, West Virginia 25801

Phone: 304-253-5729 Email: barry@anglerepair.com

Torque Multiplier Service Center:

Hydratight/Sweeney Repair

2010 Clemont St. Antigo, WI 54409 USA

Phone: 715-627-5521 Email: us.repair@hydratight.com

NOTE: This Warranty shall not apply to Products which have been misused, abused, damaged by accident or otherwise, repaired by anyone other than an Authorized Repair Center or modified by anyone other than Apex Tool Group and is in lieu of all other warranties, whether express, implied or statutory. THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED. Buyer’s sole and exclusive remedy for breach of this Warranty is, at the option of Apex Tool Group, repair or replacement of the defective Product. IN NO EVENT WILL APEX TOOL GROUP BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM BREACH OF THIS WARRANTY, EVEN IF APEX TOOL GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Apex Tool Group is not responsible for personal injury or damage resulting from improper tool usage, product modification, abuse or usage beyond expected product life.

Tool Storage, Shop Accessories, & Consumable Product

GEARWRENCH 1-Year Warranty

If within one year from date of purchase, this GEARWRENCH product fails due to a defect in materials or workmanship, let us know by contacting customer service (1-800-688-8949) or use our simple Warranty Replacement Form and we will replace it for free.

Product Categories

  • Shop Accessories: Creepers, Lights, Seats, Stools
  • Plastic, Metal and Soft-Sided Tool Boxes and Bags

NOTE: THIS LIMITED WARRANTY DOES NOT COVER ANY PRODUCT THAT HAS BEEN MODIFIED, DISASSEMBLED, REASSEMBLED, OR ALTERED IN ANY WAY; IMPROPERLY INSTALLED, USED, OR STORED; OR SUBJECT TO NEGLIGENCE, MISUSE, ABUSE OR UNAUTHORIZED REPAIR. THIS LIMITED WARRANTY EXCLUDES NORMAL WEAR AND TEAR.

GEARWRENCH Tool Storage 3-Year Warranty

If within three years from date of purchase, your GEARWRENCH Tool Storage product fails due to a defect in materials or workmanship, let us know by contacting customer service (1-800-688-8949) or use our simple Warranty Replacement Form. GEARWRENCH will support by providing repair parts or replacement with an item of equal value. This warranty excludes incidental/inconsequential damages and failures due to misuse, abuse or normal wear and tear.

GEARWRENCH Tool Cart 5-Year Warranty

If within five years from date of purchase, your GEARWRENCH Tool Cart product fails due to a defect in materials or workmanship, let us know by contacting customer service (1-800-688-8949) or use our simple Warranty Replacement Form. GEARWRENCH will support by providing repair parts or replacement with an item of equal value. This warranty excludes incidental/inconsequential damages and failures due to misuse, abuse or normal wear and tear.

GEARWRENCH Consumables

Some GEARWRENCH Tools and Accessories are deemed as consumables and do not come with any warranty replacement support.

Product Categories:

  • Accessory Bits
  • Bit Sockets
  • Cutting Tools
  • Tap & Dies
  • Tool Carrying Cases (i.e Blow Molded Cases, Injection Molded Cases, Pouches)
SUBMIT A GEARWRENCH WARRANTY FORM HERE